Consumer mediation

According to article L.612-1 of the Consumer Code, it is mentioned that:

Any consumer has the right to call upon free of charge to a consumer mediator in order to resolve by mutual agreement the dispute between him and a professional.
For this purpose, the professional guarantees the consumer the effective use of a consumer mediation system.

As such, the Hotel Le Forum offers its Consumer Customers, in the context of disputes that have not been resolved amicably, mediation by a consumer mediator, whose contact details are as follows:

  • By ;
  • By post (by completing the form available on the website); Médiation à la consommation AME - 11 place Dauphine - 75001 PARIS.

Your personal datas:

Technical information

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Editorial charter

The "" site is a site presenting the services offered by HOTEL LES COLONNES. It is complemented by simulation tools.
The presentation of the products, shots or graphics remains indicative and cannot engage the responsibility of HOTEL LES COLONNES, nor even call into question the validity of the order.

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Personal data - when booking online

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